Category: Training
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A leader’s Playbook for Managing “Over-Promises” Without Breaking Trust (Part 1)
When A Product Manager or Other Team Member Provides Unrealistic Dates to Clients There’s a special kind of dread that hits a leader’s stomach when they hear a Product Manager, Sales Rep, or Business Development Manager, etc. confidently tell a client, “Yes, we can deliver that by next quarter,” when you know with absolute certainty…
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Maintaining High-Performing Agile Teams Through the Turbulence of Reorganization
The Executive’s Dilemma: Growth vs. Stability Reorganizations (“reorg”) are often a necessary response to growth, market shifts, or strategic pivots. From an organizational chart perspective, a reorg looks like a logical realignment of resources. But from the perspective of an Agile team, a reorg can feel like an earthquake, or worse yet a personal attack…
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And Then There’s the Ellipsis… My Soft-Landing Punctuation
In my last blog, I defended the em dash—my dramatic soulmate, my expressive interrupter, my punctuation ride-or-die. But now, we are shifting from bold entrances to quiet exits. Because while the em dash makes statements, the ellipsis… let’s you breathe. The ellipsis doesn’t judge. It doesn’t interrupt or demand structure or precision. It just… lets…
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In Defense of the Em Dash “—”
My Longtime Love Affair with a Misunderstood Punctuation Mark In writing recently, I’ve caught myself replacing my beloved em dash with other punctuation—most notably the semicolon. While the semicolon is a great mark, it’s not the same. Why Replace the Em Dash? AI engines are huge users of this punctuation mark and “everyone” is saying…
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Agile Training Is Not Just For Your New Hires
Outdated Agile Habits Hurt Everyone When is it time for a team to review its Agile ceremonies? Is Agile training only for your new hires? More importantly, when does a team slip into the dangerous mindset of: “We already know Agile; we don’t need any updated training!”? Teams frequently become comfortable with the rhythm of…